Privacy Policy
Effective Date: 01/01/2026
The Hybrid Headquarters Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and disclose personal information in connection with our advertising and marketing activities on Meta platforms, including Facebook and Instagram.
- Information We Collect
Through Meta advertising and related platforms, we may collect personal information including but not limited to:
- Name
- Email address
- Phone number
- Age range or gender (where provided)
- Fitness goals or enquiry details submitted via lead forms
- Interaction data (such as ad engagement, page visits, and messages)
Information is collected when you:
- Submit a lead form
- Click or interact with our ads
- Visit our website via Meta platforms
- Communicate with us through Facebook or Instagram messaging
- How We Use Your Information
We use the information collected to:
- Respond to enquiries and provide requested services
- Deliver coaching, training, and business-related services
- Communicate updates, offers, or relevant information
- Improve our advertising performance and audience targeting
- Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
- Meta Advertising & Tracking Technologies
We use Meta tools such as:
- Meta Pixel
- Meta Conversions API
- Custom Audiences and Lookalike Audiences
These tools help us understand how users interact with our ads and website. Meta may collect data in accordance with its own Privacy Policy. You can review Meta’s data practices here:
https://www.facebook.com/privacy/policy
- Data Sharing & Disclosure
Your personal information may be shared with:
- Meta Platforms, Inc. for advertising and analytics purposes
- Service providers who assist us with marketing, CRM, or technology systems
We only share information where necessary and ensure reasonable steps are taken to protect your data.
- Data Storage & Security
We take reasonable measures to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Data is stored securely and access is restricted to authorised personnel only.
- Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications at any time
To exercise these rights, contact us using the details below.
- Third-Party Links
Our ads or website may link to third-party platforms. We are not responsible for the privacy practices of those third parties.
- Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website and take effect immediately upon posting.
- Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
The Hybrid Headquarters Pty Ltd
Email: info@thehybridhq.com.au
Website: www.thehybridhq.com.au
